As a relatively new academic dean at a small, liberal arts college, one of my main responsibilities was to create an environment of trust, supporting honest and open discussions about the issues affecting our institution. Having Ballentine Consulting as a partner in my first year helped me to understand how I was perceived. My leadership coach worked with me on how I communicate, both one-on-one and in small groups. We worked on both verbal and non-verbal communication. My coach was thorough in his assessment, giving me the confidence to own my leadership and communication style. The continued follow-up and reinforcement of the skills were key to my success. I would recommend Ballentine Consulting to anyone interested in improving as a leader.